Certified Digital and Social Sales Professional

Certified Digital and Social Sales Professional

From: R18,261.00

Industry Validation by

Entry Level


30 Hours




Certification Exam 3 HR

Did you know that 81% of graduates have

been promoted since completing our

digital selling course?

Social selling is undoubtedly the fastest growing tool in a successful salesperson’s arsenal.

Clients of our Professional Certification in Digital & Social Selling have seen increased

performance, and increased earnings, among team members who complete the course. In

just 30 hours, you’ll be a certified social selling expert with insight into the key concepts of

digital and social selling. From integration and strategy, to social account management,

through to digital sales leadership, you’ll possess the skills to become a social selling




Learn how to make more sales faster and easier using social selling techniques. Increase sales performance by up to 400% by adopting digital and social selling tools.

This course is ideal for inside or outside sales people, consultants and sales representatives of all levels, business development executives and managers, account managers, relationship managers and those leading sales teams, or anyone looking to develop their digital sales capabilities.

Pearson Vue exam

All CHART Digital Institute digital courses include a Pearson Vue exam to the value of $200. The exam must be taken within 24 weeks from your training program end date.

We recommend that you take your exam within 3-6 weeks from the completion of the program, as this provides you with an opportunity to retake the exam (if necessary) by week 24. Please be aware that it is not possible to extend the exam eligibility time beyond 24 weeks unless there are serious extenuating circumstances (illness, bereavement etc.). Therefore please book your exam as recommended above to ensure availability of your preferred test centre and to allow plenty of time for any potential repeat exams. If you fail an exam, you can repeat it twice. All repeat exams must be taken within the original exam eligibility period of 24 weeks. We don’t only train/educate you, we make it happen!

Course Enrollment Options

Online only: All training and education material will be online and excludes live webinars.
Online with webinar: All training and education material will be online and includes live webinars.
Corporate: All training and education material will be online, includes live webinars and a one day corporate workshop and strategy. (Min 10 people)


Become a certified digital
marketing professional

Comprised of digital leaders such as Google and
Facebook, our Industry Advisory Council informs and
validates our learning content to ensure it is cutting-
edge, relevant and technically accurate.


"The chance to learn from the very
tenured lecturers that they have on staff
was the main draw for me."
- Kelly Herbst, Hubspot

How strong are your digital skills?

Take our 15 minute FREE Digital Diagnostic and benchmark your skills against your professional competition.

Module Outline

Social Selling Modules

Understand the concept of social selling, how it has transformed the sales process, and how you can leverage advanced tools and techniques to become a prolific digital seller.
Using social intelligence and social listening, you will learn how to monitor online interactions, read digital behavior and discover commonalities to later personalize your engagement.
Discover how digital tools and social media platforms can facilitate relevant sales messages and content, making it easier to later offer the right solutions, to the right client, at the right time.
Gain a solid understanding of the major concepts and applications of CRM and Social Collaboration and how those concepts align to core activities in the sales process.
Learn how to use a variety of content creation tools that assist with the complete content creation process, from researching topics, to creating text and graphics, and proofing and editing your content.
Learn how to strategically craft communications to ensure all contact with clients are relevant, personalized and aligned with their personal or business objectives.
Learn how to manage large prospects and client bases with minimal effort. Discover engagement techniques and learn how to handle sales objections throughout the customer journey.
Establish Key Performance Metrics that relate to the measurement of your social customer service. Leverage results to increase efficiency and assess opportunities that benefit your efforts.
Explore how you can implement effective communication strategies to keep employees motivated and accountable for their individual digital & social selling strategies.
Conduct an all-inclusive analysis, identifying information such as key trends in geos and top prospects. Leverage this insight to determine your selling goals and objectives.


Social Selling FAQ’s

Accordion Sample DescriptionAnyone can apply for the Professional Diploma in Digital and Social Selling. A background in a related discipline is not required, though we recommend this specialist diploma course to sales professionals or individuals interested in pursuing a career in the industry. The aim of this social sales course is to teach you everything you need to know about incorporating digital tools and practices into your social selling strategy, so you can achieve your targets, increase your OTE and position yourself as a digital and social selling superstar!
This programme is aimed at a variety of sales professionals, from inbound sales and outbound sales consultants and reps, to business development executives, account managers and sales team leaders.
The Digital Marketing Institute is the global certification standard for digital marketing and selling. We offer courses in over 80 countries our courses are recognized by the Scottish Qualifications Authority. We will provide you with a high-quality, transferable qualification that is developed and validated by the digital industry, and recognized and respected worldwide.
The Professional Diploma in Digital & Social Selling is assessed by one three hour exam; these are administered by our computer-based testing partner, Pearson Vue, via its global network of test centers. The exam is split into three sections; candidates need to achieve a minimum of 60% to pass the exam. Your examination fee is included in the price but subsequent re-sits due to failed attempts will incur a fee of approximately €60 or local currency equivalent payable directly to Pearson Vue when you book your repeat attempt.


The assessment is based on a formal computer-based examination that will measure individuals’ knowledge and digital marketing proficiency following completion of the course.

The duration of the exam is 180 minutes.

A range of different question formats are used including Text based Multiple Choice; Image based Multiple Choice, Matching and Hot Spot questions. Our computer-based examinations are delivered through the Pearson VUE test centre network which comprises over 5,200 centres in 180 countries.

The use of Pearson VUE to deliver our exams increases the value of the international certification offered by the Digital Marketing Institute and provides students with a quality, consistent examination experience, no matter where they are in the world.

*The Pearson VUE test voucher is included in your course fee.

Pearson VUE test centres: